Introduction

At Alika Training, we recognize the importance of protecting your personal information and are committed to ensuring your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us, whether through our website, training services, or other communications. By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Information We Collect

We may collect various types of personal information from you when you engage with our services, including but not limited to:
1. Personal Identifiable Information: This may include your name, contact details (such as email address and phone number), demographic information (age and gender), and any other information you provide voluntarily.
2. Payment Information: We may collect payment details, including credit card information, for processing training fees and other transactions.
3. Training Preferences and History: Information regarding the courses you are interested in, the training you have completed, and any feedback you provide.
4. Technical Data: We may collect information about your device, browsing actions, and patterns, including your IP address, browser type, and pages visited on our website.

How We Use Your Information

Alika Training utilizes your personal information for various purposes, including:
1. Providing Training Services: To administer and deliver our training programs, including forklift training, mobile crane training, and occupational health and safety courses.

Providing Training Services

To administer and deliver our training programs, including forklift training, mobile crane training, and occupational health and safety courses.

Communication

To communicate with you regarding course registrations, updates, and general inquiries about our offerings.

Marketing

To send you promotional materials and newsletters about our services, including upcoming courses and bursary opportunities, if you have opted to receive such communications.

Enhancing Services

To analyze data to improve our training offerings, website functionality, and overall customer experience.

Legal Compliance

To comply with applicable laws and regulations and to protect the rights and safety of Alika Training, our customers, and others.

Disclosure of Your Information

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following situations:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

Legal Requirements

We may disclose your information when required to do so by law or in response to valid requests by public authorities, such as a court or governmental agency.

Communication

To communicate with you regarding course registrations, updates, and general inquiries about our offerings.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.

Data Security

Alika Training takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

Your Rights

You have specific rights regarding your personal information, including:

1. Access: You have the right to request copies of your personal information.
2. Correction: You have the right to request that we correct any inaccuracies in your personal information.
3. Deletion: You may request that we delete your personal information under certain circumstances.
4. Withdraw Consent: You can withdraw your consent for us to process your personal information at any time, subject to legal obligations.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may utilize cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit our site. They help us understand how you use our website, remember your preferences, and improve our services. You can manage cookie preferences through your browser settings; however, disabling cookies may limit your access to certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

1. Address: 71 Woburn Avenue, Benoni, Gauteng, South Africa
2. Telephone: 011 037 1076
3. Cell: 081 474 2077
4. Email: info@alika.co.za

Conclusion

At Alika Training, we are dedicated to safeguarding your personal information and ensuring that your experience with us is secure and respectful of your privacy. We appreciate your trust in us and are committed to transparency and integrity in all our data practices. Thank you for choosing Alika Training for your educational and training needs.